This page lists our OID U2 Standards. The U2 standards of the Usability category looks at
the presence and quality of learner support within a course. This standard focuses on the
availability of materials and functions which allow the learner to receive help while using
the course. Click on any standard listed at
the bottom of this page for complete details on that
There are 3 sub-standards in this group
Range from 5 (Excellent) to 1 (Inferior)
Since this standard does not provide an actual acceptability rating,
these sub-standards do not have weights.
The Learner Support standard has some similarities to some of the Technology standards in that it is concerned with the learner knowing (and knowing where to get) all supporting materials that will be needed to effectively use the course.
For this standard, however, the materials and supports that are measured are non-technical in nature.